Shipping policy

SHIPPING POLICY

Effective date: 07/08/2026

Every Tiny Nature Club order is prepared on demand before heading your way. 🌿 Here’s what you need to know about shipping.

📍 Where do we ship?

Tiny Nature Club currently ships within mainland France (France métropolitaine).

We do not currently ship internationally or to French overseas departments and territories.

📦 Shipping costs

For orders under €75, shipping is calculated at checkout based on your order and the available delivery method.

Spend €75 or more and standard shipping is free. 🎉

You’ll always see the exact shipping cost before completing your order. Rates may vary depending on the products ordered, quantity, fulfilment location and available delivery service.

🧵 Production & delivery

Most Tiny Nature Club products are printed especially for you after your order is placed.

Your order therefore goes through two stages:

Production & fulfilment — your items are printed, checked and packed.
Shipping — your parcel is handed over to the carrier.

The estimated delivery timeframe shown at checkout may include both stages.

Delivery times are estimates unless otherwise stated. Busy periods, public holidays, carrier disruptions, strikes, severe weather or other exceptional circumstances may occasionally cause delays.

If your order appears significantly delayed, contact us and we’ll investigate.

🔎 Tracking & split shipments

Once tracking becomes available, we’ll normally send you a shipping confirmation email containing your tracking link.

Tracking may take a little time to activate after dispatch.

Products from the same order may occasionally be fulfilled from different locations and arrive in more than one parcel. If this happens, you’ll normally receive separate tracking information for each shipment, with no additional shipping charge beyond the amount agreed at checkout.

🏡 Address & delivery issues

Please make sure your delivery address is complete and correct before placing your order.

If you notice a mistake, contact us as soon as possible at contact@tinynatureclub.com. Once production or shipping has started, changes may no longer be possible.

If a parcel is returned because of an incorrect or incomplete address, failure to collect it, or another delivery issue attributable to the customer, additional shipping charges may apply if you ask us to resend it.

If tracking shows your parcel as delivered but you cannot find it, please check the carrier’s delivery information, your letterbox or safe place, household members and neighbours where appropriate. If it is still missing, contact us with your order number.

🛠️ Damaged, defective or incorrect orders

If your product arrives damaged, defective, incorrectly printed or materially different from what you ordered, contact us as soon as possible.

Please include your order number, a short description of the issue and clear photographs where appropriate.

We’ll review the issue and arrange the appropriate solution in accordance with our Return & Refund Policy and applicable consumer law.

✏️ Changes, cancellations & returns

Because products can enter production shortly after an order is confirmed, changes or cancellations may not always be possible once production has started.

Returns, refunds, replacements and your statutory right of withdrawal are explained in our Return & Refund Policy.